Navigating Obsolete Elevator Parts: What Building Owners Need to Know
Elevator systems are made up of hundreds of mechanical and electronic components that wear out or become outdated over time. As a building owner or property manager, you may eventually hear your elevator contractor say a part is “obsolete.” But what does that really mean—and is it always the whole truth?
At KDA Elevator Consultants, we regularly advise clients on how to navigate claims of obsolescence, reduce unnecessary expenses, and make informed decisions. Here’s what you need to know.
What Does “Obsolete” Really Mean?
There’s no universal definition of obsolescence in the elevator industry. The term is often used to describe parts that are:
- No longer manufactured by the OEM (Original Equipment Manufacturer)
- Not readily available through standard supply channels
- Lacking technical support or updated software
- Unsupported by the contractor’s internal processes or repair teams
- Over 20 years of age
However, many components deemed “obsolete” can still be sourced, rebuilt, or serviced by independent suppliers or specialists.
The Problem with “Convenient Obsolescence”
In some cases, elevator contractors may declare a part obsolete to:
- Justify expensive upgrades or replacements
- Avoid the labor involved in locating a hard-to-find part
- Push building owners into full modernization projects
- Generate additional billable repair work
This practice can lead to unnecessary capital expenses and extended equipment downtime. That’s why it’s important to question obsolescence claims and seek expert validation before committing to major repairs.
Key Questions to Ask When You Hear “It’s Obsolete”
- Can the part be sourced from third-party suppliers or refurbished markets?
- Is there an aftermarket equivalent that meets the same function and code requirements?
- Are there documented safety or performance issues with keeping the part in service?
- What is the actual urgency of replacement—is this a failure-in-place or preventive issue?
Strategies for Managing Obsolescence Risk
1. Maintain Detailed Equipment Inventories
Knowing the age and model numbers of key elevator components helps you stay ahead of obsolescence before it becomes a crisis.
2. Plan Ahead with Lifecycle Forecasting
Understand which components are likely to become obsolete in the next 5–10 years so you can budget for upgrades over time.
3. Use Independent Consultants
Consultants like KDA can provide unbiased second opinions, identify alternative parts or suppliers, and ensure that any replacements are justified and cost-effective.
4. Request Transparency from Contractors
Ask for documented proof of obsolescence and insist on seeing whether alternatives exist. An honest contractor should be willing to work with you—not pressure you.
How KDA Elevator Consultants Can Help
We specialize in:
- Independent equipment assessments
- Verification of obsolescence claims
- Sourcing alternative or refurbished parts
- Long-term capital planning for aging elevator systems
- Owner advocacy during vendor negotiations
We help property owners avoid unnecessary costs and make smart, informed decisions based on facts—not sales pressure.
Obsolescence Doesn’t Have to Mean Replacement
Just because a part is labeled “obsolete” doesn’t mean your elevator is at the end of its life. With the right knowledge and support, you can often extend system lifespan, control costs, and avoid premature modernization.
Don’t let “obsolete” be a shortcut for “expensive.”
Contact KDA Elevator Consultants today to schedule an assessment and explore your real options.