Why It’s More Important Than Ever to Utilize an Elevator Consultant in 2025

The elevator industry has always been complex, but in 2025, building owners and property managers are facing more challenges than ever before. From evolving codes and supply chain disruptions to rising service costs and the dominance of global Original Equipment Manufacturers (OEMs), navigating elevator decisions without expert guidance can be overwhelming. That’s why utilizing an elevator consultant is no longer optional — it’s essential.

1. Rapidly Changing Codes and Compliance Standards

Elevator codes are being updated at a faster pace, and jurisdictions are tightening enforcement. For example:

  • Emergency communication requirements now mandate visual options and backup power.
  • Door lock monitoring (DLM) is mandatory in several states, with deadlines quickly approaching.
  • Safety modernization requirements (such as brake upgrades in NYC) are impacting budgets across the country.

An elevator consultant helps ensure compliance, avoiding costly violations and failed inspections.

2. Rising Costs and Hidden Fees

In today’s market, service contracts, repairs, and modernization proposals often contain layers of hidden costs. Without expert review, owners may approve invoices that far exceed fair market pricing. Consultants provide independent analysis of contracts and proposals, protecting owners from overpaying for unnecessary or inflated work.

3. Supply Chain Delays and Equipment Lead Times

Lead times for new controllers, machines, and major components can exceed six months. Add permitting delays in some jurisdictions, and an elevator could be out of service for weeks — or even months — if owners aren’t prepared. Consultants help forecast needs, secure equipment early, and develop proactive capital plans to prevent costly downtime.

4. Proprietary vs. Non-Proprietary Equipment Decisions

Global OEMs continue to push proprietary systems that lock owners into long-term, high-cost service agreements. Non-proprietary solutions often provide more flexibility, competitive pricing, and better long-term value. Consultants help owners evaluate the true total cost of ownership and advocate for non-proprietary options when they make the most sense.

5. Insurance, Risk, and Liability

With more claims being filed for elevator-related incidents and damages, insurers are scrutinizing maintenance and inspection records. Consultants play a key role in:

  • Performing audits to document compliance.
  • Assisting with insurance claims.
  • Identifying risk factors before they become liabilities.

6. The Drive for Profits in a Consolidated Industry

Consolidation has left fewer independent service providers, giving global OEMs more leverage to control pricing and coverage terms. Consultants level the playing field by representing the owner’s interests — not the contractor’s — ensuring transparency and accountability.

Bottom Line

In 2025, the elevator industry is more complicated, more expensive, and more regulated than ever before. Building owners and property managers who rely solely on their service providers are often left exposed to hidden costs, extended downtime, and compliance risks.

That’s where KDA Elevator Consultants comes in. We provide independent expertise to help owners:

  • Stay ahead of code changes.
  • Develop capital plans that prevent surprises.
  • Negotiate fair contracts.
  • Ensure long-term value from elevator investments.

📞 Call us today at 484-995-3642 or 📧 john@kdaelevatorconsultants.com to learn how KDA can help you navigate the challenges of 2025 with confidence.